The United Kingdom & Ireland: Delivery charges will be calculated at checkout, we use Royal Mail as standard and offer free delivery within the UK for orders over £50. Includes delivery to the Scottish Highlands and Islands and the British Forces Post Office (BFPO).
Standard postage - £4.99
Rest Of World: Currently DBXGear exclusively operates within the UK!
Delivery: Items will be delivered within 1-2 working days via First Class Royal Mail 24 service. We aim to dispatch all new orders on the same day if placed before 4pm Mon-Fri.
**please note this is not a guaranteed time and some orders may be dispatched on following working days**
After placing your order, you will receive a confirmation email along with a tracking number.
Returns and Exchanges:
We want you to be happy with your DBXGEAR purchase. If for any reason you are not satisfied or have changed your mind, simply return the item in its original unused condition and packaging, within 28 days of placing the order. We will refund it via the original payment method upon a satisfactory inspection of the return. We ask that all returns are carried out using Royal Mail and obtaining proof of postage. Should you wish to exchange your purchase for a different size or a different design, simply send the item back in its original packaging and in unused condition along with a note, stating the size you would like to exchange for and ship it back to us via Royal Mail with proof of postage. Once received, we will ship out the exchange the following working day. If you wish to discuss anything about your order, please email us on firstname.lastname@example.org.